Privacy Policy – Fareseekr.com
At Fareseekr and its affiliated entities (collectively referred to as “Fareseekr”, “we”, “us”, or “our”), we value and respect your trust. In our commitment to transparency, this Privacy Policy explains what information we collect, how we collect it, and how we use and share that information when you use our website or interact with our services.
Fareseekr is an independent travel booking assistance platform. We do not provide hotel or travel services directly. By providing your Personal Information online or by phone to our team, you consent to the practices described in this Privacy Policy.
1. What Information We Collect
Personally Identifiable Information (PII) / Personal Information
“Personal Information” refers to information that identifies you as an individual, including:
Name and date of birth
Postal address
Telephone number
Email address
Payment-related details (if applicable for assistance purposes)
Travel preferences (destinations, dates, requirements)
Any additional information you provide to help us assist with your booking
If you provide information about other individuals, you confirm that you have the authority to share such information and allow us to use it as described.
2. How We Collect Your Information
We and our service providers may collect your information in the following ways:
Through Our Website:
When you submit a request, fill out forms, or interact with our services.
Offline:
When you contact our support team via phone, email, or other communication channels.
From Third-Party Sources:
Including partners, service providers, or publicly available sources, as permitted by law.
3. How We Use Your Information
We use your information for the following purposes:
To assist you in comparing travel options and connecting you with third-party providers
To communicate with you regarding your request or booking assistance
To provide customer support and respond to inquiries
To send administrative updates (policies, service changes, etc.)
To improve our website, services, and user experience
To analyze trends, prevent fraud, and enhance security
To comply with legal and regulatory requirements
4. How We Share Your Information
To provide our services, we may share your information with:
Third-Party Travel Providers:
Hotels, agencies, or suppliers to facilitate your booking.
Service Providers:
Companies assisting with hosting, analytics, customer support, communication, and IT services.
Business Partners:
Partners who help us provide or promote our services.
Legal Authorities:
When required by law or to protect our rights and operations.
Important Note:
Third-party providers operate independently, and we do not control their privacy practices. We encourage you to review their policies.
5. Special Business Situations
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the business operations.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze user behavior
Personalize your experience
You may control cookie preferences through your browser settings.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes and enforce agreements
9. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Request correction or deletion
Withdraw consent
Opt out of marketing communications
You can contact us to exercise these rights.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
11. Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect information from minors.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of our website indicates your acceptance of any changes.
13. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Email: support@fareseekr.com
Mailing Address:
ThirstyCamel Tours and Travel Private Limited
D-24, 1st Floor, Om Vihar, Uttam Nagar
New Delhi – 110059, India
By using Fareseekr.com, you acknowledge that you have read and understood this Privacy Policy.
